Shipping; Handling
Share
Information and Disclaimer
We only ship to the confirmed address provided by the buyer. All our products are shipped within 24 hours usually, but please also allow 1-3 business days as a handling time especially for orders placed during the weekends.
We strive our best to provide you the most reliable and affordable way of shipping. However, sometimes international delivery and transit time is highly dependent on the courier company and local customs and duties, therefore we are unable to take any responsibility for any custom delays or taxes. All our teas are shipped from Shanghai, China. If you do not receive your items on time, please contact us for further assistance. Thank you for your business.
Shipping Methods
We offer combined EMS shipping which will save your shipping cost greatly for your multiple purchases.
Package Tracking
Please use the following web site to track your package:
http://www.17track.net/en/result/post.shtml
Estimated Delivery Time (Free Shipping)
United States: 7 - 15 business days
Australia: 7 - 15 business days
Canada: 7 - 15 business days
Europe: 7 - 28 business days
